Service Center Contact Info

Human Resources Service Center
200 Boston Ave, Suite 1650, Medford, Ma 02155

General HR Service Center Information:
Hours of Operation: Monday – Friday 9:00 a.m. to 6:00 p.m.
Main Phone Number: 617-627-3075
Fax Number: 617-627-3536

Our Staff:

Kim Hall
Assistant Manager , Payroll Operations

Kim is responsible for the payroll processing, functional expertise on all upgrades and tax updates and conducting PeopleSoft, student/temp Time Off Tracking and Time Entry training.

May Devers
Senior Accounting/Compliance Supervisor

May is responsible for the managing of the HR Service Center accounting staff, planning, managing and performing financial, operational and compliance audits. In addition, May will evaluate payroll business processes and policies and establish best practices within the HR Service Center.

Mary Ann Buonomo
Benefit Administration Analyst

Mary Ann is the responsible for the processing and entering of all terminated employees, ensuring they are paid correctly for regular and vacation monies due, running all benefit processes, conducting audits and creating queries to insure integrity of the data; working with UIT, HR Benefits and Compensation departments on the annual benefits open enrollment process and PeopleSoft upgrades that effect Base Benefits and Benefits Administration.

Luke Baccari
HR Service Center Representative

Responsible for the input of data and testing for ePAF, running the New Student Process to import into PeopleSoft, working with department administrators to ensure compliance for Student I-9s and resolving Bank of America account issues. In addition, Luke supports employees with password resets and administers the document management system.

Andrea Marks
Payroll Tax Accountant

Andrea is responsible for all payroll taxes managed in the HR Service Center. Andrea reconciles,
reports and audits the university’s payroll taxes and provides quarter to date, year to date and other
tax reporting as needed. She is a the university expert on foreign national taxation, payroll tax
treaties, the Windstar Tax Navigator system and works collaboratively with the international offices.
This position monitors payroll tax accounts, reallocates charges and performs journal entries as

Alan Copithorne
Payroll and Benefit Accountant

Alan is responsible for reconciling the benefit and payroll accounts working closely with the HRSC staff and the Finance Accountant, processing unemployment claims, wage verifications, benefits billing, administrations of the Tuition Remission/Reimbursement programs according to plan guidelines and completing employment verification requests.

Margaret Quan
HR Service Center Representative

Margaret is responsible for working with departments to ensure accuracy of Personal Action Forms (PAFs), entering data into the PeopleSoft system, processing ePAF for students, processing garnishments as directed by government agencies, ?paying and tracking moving expenses, responding to employee and department questions/requests.

Beverly Mitchell
HR Service Center Representative

Beverly is responsible for working with departments to ensure accuracy and compliance of staff, faculty and student new hires, entering data into PeopleSoft, and responding to employee and department questions.

Open Position
HR Service Center Administrative Support

He/She is responsible for front desk support, greeting/assisting visitors, requesting payment of all payroll/ benefit bills and payroll check distribution. In addition, He/She also assists with the administration of the document management system.